Contact Us
Got a question about a review, spotted something that needs updating, or want to flag a casino not on Gamstop we haven't covered yet? This page explains how to reach the Non Gamstop Casinos team and what we can help with.
What we can help with
Non Gamstop Casinos is a research and comparison site covering casinos not on Gamstop, free spins offers, and the wider landscape of gambling sites operating outside the UK's self-exclusion scheme. We're happy to hear from readers on things like:
- Corrections to a bonus offer, wagering term or rating you believe is out of date
- Questions about how we rank and review sites, including brands featured in our Non Gamstop Casinos UK 2026 guide
- Suggestions for a new non Gamstop casino you think we should research
- General feedback on the site's content, layout or usability
- Concerns about problem gambling, where we'll point you toward our Responsible Gambling page rather than offer personal advice
What we can't help with
It's worth being upfront about the limits of what a comparison site can do. We don't operate any casino, so we can't process deposits, withdrawals, account verification or bonus disputes on behalf of a reader. If you've run into a problem with your account, balance or a specific offer at a site like Betmica, Kikibet, Betninja or any other brand featured here, that has to go through the casino's own support team directly — they hold the account, funds and licence, not us.
Similarly, we can't remove your details from Gamstop or reverse a self-exclusion. Gamstop is a separate, independent scheme, and any request relating to it needs to go through Gamstop directly.
Before you reach out, a few things worth checking
A lot of common queries can be answered faster by checking the right page first:
- Wondering how we rate and rank casinos? Our review process, including how offers, payments and licensing are weighed, is covered on the Non Gamstop Casinos UK 2026 page.
- Want to know who's behind Non Gamstop Casinos? See the About Us page for background on the site and how it's run.
- Looking for our site policies? Our Terms and Conditions set out how the site works, including our affiliate relationships.
- Concerned about your own gambling habits? Our Responsible Gambling page has practical tools and support routes, including options beyond Gamstop.
A note on independence
Non Gamstop Casinos may earn a commission when readers click through to a featured casino and sign up. This arrangement never determines how a site is rated — commission does not buy position on our lists, and any limitation we've identified for a brand stays in the review regardless of that relationship. If you think an offer, term or claim on this site doesn't match what a casino actually provides, that's exactly the kind of thing we want to hear about, so we can check it and correct it if needed.
What happens after you get in touch
We read every message that comes in. Corrections and factual queries are checked against the operator's own terms before any change is made, which can take a little time where an offer needs re-verifying. We're not able to guarantee a response to every message, particularly general feedback, but reports of inaccurate information are always followed up.
If your query relates to a specific free spins offer or welcome bonus, it helps to include the casino name and the term you're querying — bonus terms change frequently, and pinning down the exact detail lets us check it against the current version on the operator's site rather than an older one we may have on record.
Reminder for GB readers
Everything on Non Gamstop Casinos is intended for adults aged 18 and over. Casinos not on Gamstop are typically licensed outside the UK, most commonly in jurisdictions such as Curaçao, and are not regulated by the UK Gambling Commission. That doesn't make them illegal to use, but it does mean the consumer protections differ from a UKGC-licensed site — worth bearing in mind alongside anything you raise with us about a specific brand.